This message is to thank you. I am very pleased with the shelving.

But more so I wanted to let you know how impressed I was with Mark. You must be very proud to have him represent your company. Not only is he extremely professional and polite, but his talents are very evident. Very well spoken. He did a great job installing my shelving and offered many other ideas for future consideration. When I am ready, I’ll be requesting him to return. He makes your company stand out.